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Trust Center

Security, governance, and enterprise-readiness controls for AI2COE.

A buyer should not need a sales call to understand how the portal protects identity, reports, admin activity, uploaded diagnostics, and decision governance.

Enterprise trust posture

Proof controls buyers expect before they upload operational data.

Source purge Uploaded catalog files are deleted after report generation; only summary metrics and Open Findings remain.
No ERP write-back The diagnostic creates evidence for review. It never changes, deletes, merges, or overwrites ERP records.
Local currency Reports display money in the user's selected or country-derived currency, while USD remains the base audit calculation.
Audit trail Report ownership, access, quota, and feedback events are retained for governed review.
Session downloads Excel, Word, PDF, and CSV downloads are available only in the active generation session.
Open Findings Browser findings remain available without retaining the original source catalog rows.
Executive trust thesis

AI2COE is designed to produce evidence without creating operational risk.

Industrial AI adoption fails when a platform asks for trust before producing evidence. AI2COE reverses the order: upload a CSV, generate a controlled diagnostic, review confidence-tiered findings, and decide whether remediation is worth funding.

The portal deliberately avoids automatic ERP write-back. This matters. Catalog deduplication affects procurement, maintenance readiness, inventory valuation, and audit trails. The right product posture is diagnostic-first and review-controlled.

Market position: AI2COE is ready for controlled pilot and founder-led paid pilot use. For broad public enterprise deployment, the remaining work is production hardening, formal data-processing terms, monitoring, and compliance packaging.
Controls already implemented
Email verificationProtected workflows require verified identity
Admin change ledgerBefore/after records for admin edits
Report ownershipOpen Findings tied to authenticated users; downloads are session-scoped
Source purgeUploaded catalog files deleted after report generation
Security headersFrame, MIME, referrer, permission, and production HSTS controls
Diagnostic data lifecycle

Evidence without source-catalog retention.

1Upload CSV
2Analyze duplicate families
3Generate reports
4Purge source file
5Retain Open Findings and summary metrics
Control catalogue

What the CTO, CIO, CISO, CRO, and procurement team should see.

Identity & Access

Identity & Access

Email verification gate, complete business profile, locked identity fields, current-password update checks, owner-only admin authorization, and session-based access control.

Report Governance

Report Governance

Report ownership records, expiring report links, persistent in-browser Open Findings, immediate-session artifact downloads, and generated-by attribution on report artifacts.

Diagnostic Safety

Diagnostic Safety

No ERP write-back. Confidence tiers separate obvious duplicates from review candidates. Industrial discriminator penalties reduce unsafe consolidation recommendations.

Admin Auditability

Admin Auditability

Admin dashboard views, exports, edit-page access, and updates are logged. User and lead edits write before/after JSON to the admin change ledger.

Browser Security

Browser Security

CSRF protection, HTTP-only sessions, SameSite cookies, X-Frame-Options, nosniff, referrer policy, and production-ready HSTS activation.

Data Handling

Data Handling

CSV diagnostic input is processed through isolated run folders and the uploaded source file is purged after report generation. Excel, Word, PDF, and CSV downloads are available only in the active generation session. AI2COE retains Open Findings, summary metrics, report ownership, quota usage, feedback, and audit metadata only.

Data Residency

Data Residency

AI2COE diagnostic processing is currently hosted in the United States (primary). European Union accounts requiring in-region data processing and a GDPR Article 28 DPA should contact support@ai2coe.com with 'DPA Request' in the subject. Gulf Cooperation Council (GCC) accounts may request a data-handling commitment specific to their jurisdiction. In-region EU and GCC hosting is on the enterprise roadmap. Custom data residency arrangements are available by agreement for enterprise pilot accounts.

Deployment readiness

Honest launch-readiness classification.

Launch stageStatusInterpretation
Pilot / demoReadyLocal and controlled founder-led pilots; authenticated uploads; report generation; admin audit layer.
Paid founder-led pilotReady with controlsAppropriate for selected customers after NDA, data-handling commitment, and manual onboarding.
Public self-serve launchNear-readyNeeds production domain config, SMTP, OAuth credentials, HTTPS, backups, retention automation, and monitoring.
Large enterprise procurementNear-readyDPA template, Engagement SLA, Data Handling Commitment, Security Overview, SOC 2 self-attestation, and Procurement FAQ now published. Remaining: SOC 2 Type II audit, production cloud hardening, uptime monitoring.
Policy and document library

All compliance documents in one place.

DocumentPurposeAudienceStatus
Data Handling CommitmentWhat happens to uploaded catalog CSV files — purge commitmentLegal, CISO, ProcurementPublished
Data Processing Agreement (DPA)GDPR Article 28 DPA template for countersignatureLegal, EU/UK/GCC accountsPublished
Engagement SLA15-business-day delivery commitment and overrun remedyProcurement, FinancePublished
Security OverviewEncryption, access controls, data residency, incident responseCISO, Security teamPublished
SOC 2 Self-AttestationCEO attestation of SOC 2 Trust Service Criteria controlsEnterprise procurementPublished
Architecture OverviewData flow diagram, isolation boundaries, purge pathwayCTO, Security architectPublished
Procurement FAQW-9, insurance, payment terms, contract vehicle answersProcurement, SourcingPublished
Refund & Cancellation PolicyMilestone-based refund schedule and SLA overrun remedyFinance, ProcurementPublished
Getting Started GuideCSV format specs, engagement process, report deliverablesIT, Operations leadPublished
Acceptable Use PolicyPermitted and prohibited uses of the portalLegal, ITPublished
BC/DR SummaryRecovery objectives, backup strategy, incident communicationCISO, Enterprise procurementPublished
Release NotesProduct changelog and version historyTechnical evaluatorsPublished
SOC 2 Type II ReportIndependent auditor's examination of security controlsEnterprise procurementPlanned — 12-18 months
Enterprise FAQ

Questions a buyer, CIO, or CISO will ask first.

Does AI2COE write back to SAP, Maximo, Oracle, or any ERP?

No. PartsCleanse AI is diagnostic-first. It analyzes uploaded CSV exports and produces evidence for review. No automatic ERP record changes, deletions, merges, or write-back actions are performed.

How is report access controlled?

Reports are tied to the logged-in user who generated them. Report links expire by default, downloads require authentication, and owner-admin access is restricted to the founder account.

What protects account and profile integrity?

New accounts require profile completion, explicit consent, and email verification before protected workflows are available. Important identity fields are locked, while editable profile updates require authentication.

What can be audited?

Admin views, exports, report access, downloads, profile changes, and admin edits are written to audit logs. Admin edits also preserve before/after values in a separate change ledger.

Is this production SOC 2 certified today?

No. AI2COE is pilot-ready, not yet SOC 2 certified. The Trust Center separates controls already implemented from controls required before broad enterprise production hosting.

AI2COE Copilot