Works from CSV or workbook exports produced from SAP, IBM Maximo, Oracle ERP, Hexagon EAM, Infor, and other ERP, EAM, or CMMS systems. No direct integration or write-back is required — Review data requirements →
Business Continuity & Disaster Recovery

Recovery objectives, backup strategy, and continuity posture for PartsCleanse AI.

For enterprise procurement teams and CISOs requiring business continuity documentation as part of vendor qualification.

View ArchitectureView Security Overview
24-hr RTOProcessing engine
Atomic runsNo partial diagnostic states
Source purgeNot backed up by design
Evidence summary

Buyer evidence resource

Business Continuity & Disaster Recovery: Use this page to understand the operating question, exported-data evidence path, review boundary, and next Industrial IQ action. PartsCleanse AI BC/DR summary: RTO, RPO, backup strategy, and incident communication for enterprise vendor qualification.

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Review ownerExecutive sponsors, operating leaders, finance reviewers, procurement teams, maintenance owners, ERP/data leaders, and governance reviewers who need evidence before approving action.
Input file contextOperational CSV exports, item master fields, inventory, procurement, asset, work-order, finance, readiness, or governance data depending on the page.
Diagnostic evidenceSource-backed evidence, scores, confidence tiers, report outputs, action tracking, score history, and governance context.
Recommended actionRun Free Industrial IQ Snapshot and select the diagnostic engine that matches the operating question.
Recovery Time and Recovery Point Objectives

Component-level RTO and RPO targets.

ComponentRTORPONotes
Diagnostic processing engine24 hours4 hoursRestart from last stable state. Diagnostic runs are atomic — either completed with all artifacts or not started. No partial-run data loss.
Open Findings browser reports4 hours24 hoursBacked up via database backup cycle. Open Findings data restored from the most recent backup.
Admin and user account data4 hours24 hoursUser accounts, profile data, lead records, and audit logs restored from database backup.
Report ownership and quota records4 hours24 hoursRestored from database backup alongside account data.
Source catalog files (uploaded CSVs)N/A — not applicableN/A — not applicableSource catalog files are purged after report generation by design. They are not backed up and cannot be recovered — this is the intended architecture.
Business continuity posture

Why PartsCleanse AI has lower continuity risk than live SaaS.

PartsCleanse AI is a diagnostic service, not a live production SaaS platform. Clients do not depend on real-time uptime for operational continuity — the engagement produces a report artifact that the client retains and acts on independently. A service interruption delays delivery but does not create an operational dependency failure for the client's ongoing operations.

This is structurally different from live SaaS platforms where downtime directly interrupts production workflows. Our SLA overrun remedy (10% fee reduction per 3-day overrun) is the primary continuity protection for active engagements.

Maintenance and incident communication

How we communicate planned and unplanned downtime.

Planned maintenanceAnnounced via email to active engagement contacts 48 hours in advance. Windows scheduled outside normal business hours where possible.
Unplanned outagesActive engagement contacts notified by email within 4 hours of confirmed outage affecting report delivery. SLA clock paused for outage duration.
Incident escalationContact support@ai2coe.com. Response: within 2 business hours for active engagement contacts.
Data breach notificationAffected clients notified within 72 hours of confirmed material breach, consistent with GDPR Article 33 processor obligations.